StepMates Terms of Service
Effective date: June 10, 2026
These Terms govern your use of the StepMates mobile application ("the App"), operated by SH Software, a sole proprietorship (enkeltmandsvirksomhed) registered in Denmark ("we", "us"). By creating an account or using the App you agree to these Terms. If you do not agree, do not use the App.
1. What StepMates is (and isn't)
StepMates is a lighthearted step-comparison app for two partners. Steps sync from your phone's health app; whoever walks less does one small, free household kindness (make the tea, fold the laundry). It is a game between consenting adults.
It is not: a medical device, a fitness or health advisory service, a gambling product, or a payment platform. See the Health Disclaimer in Section 6.
2. Eligibility
You must be 18 years or older to use the App. By using it you confirm you are 18+.
3. Your account
Accounts are anonymous. You are responsible for the device that holds your session. Pairing requires the other person to enter your invite code voluntarily — only invite someone who consents to playing with you. You may leave a couple, or delete your account and data, at any time in Settings.
4. The kindness rules & the Skip Pass (house rules of the App)
Forfeits in StepMates are only small, free kindnesses. The App is designed so that tasks can never involve money, payments, gifts, shopping, betting, gambling, humiliation, or anything intimate, harmful, or coercive — and we may filter or reject custom tasks that try. Money never changes hands between partners. You agree not to use the App to pressure, monitor, or control another person. Either partner can use "Forgive" (mercy) on any task at any time — mercy is always free. Don't circumvent these limits outside the App in its name.
The Skip Pass (optional in-app purchase). On a day you really can't do the kindness, you may buy a Skip Pass, which marks that day's kindness as skipped. The Skip Pass: (a) is paid to SH Software through Apple's App Store or Google Play in-app purchase — never to your partner; (b) is always visible to your partner ("skipped with a pass"); (c) never changes anyone's step counts, which always come from your phone's health app; and (d) is entirely optional — mercy and reroll remain free alternatives. Prices are shown in the store payment sheet before you buy. Skip Passes are consumed on use and are non-transferable. Statutory refund rights are handled by Apple/Google as the merchant of record; EU consumers consent to immediate delivery of this digital content and acknowledge the 14-day withdrawal right lapses on use, where permitted by law. We may change Skip Pass pricing or availability prospectively.
The Point Boost (optional in-app purchase). Either partner may buy at most one Point Boost per person per day: it adds a fixed +1,500 points to that person's score in that day's game only. The Boost: (a) is paid to SH Software through Apple's App Store or Google Play in-app purchase — never to your partner; (b) is always clearly displayed to your partner as a separate "boost" next to the real step count, which is never altered; (c) contains no element of chance — a fixed price buys a fixed, known number of points; and (d) is entirely optional and capped at one per person per day. Couples control the feature together: either partner can switch Point Boosts off instantly in Settings (no agreement needed), and switching them back on requires both partners to agree. The same store-refund and EU digital-content terms as the Skip Pass apply. Losing the daily game never requires any payment; the kindness, mercy, and reroll remain free.
StepMates Premium (optional one-time purchase). Premium unlocks extra features — currently writing custom challenges (your own kindness text, which your partner must approve and which must still be a small, free kindness — the App rejects anything involving money, gifts, bets, or unkindness), additional nudge messages, and first access to new features. Premium is a one-time, non-consumable purchase paid to SH Software via Apple/Google in-app purchase, restorable through the store ("Restore purchase" in Settings). Premium never affects step counts or the outcome of the daily game.
5. Acceptable use
You agree not to: misuse or attempt to break the App's security or other users' privacy; reverse engineer the App except where the law permits; use the App for unlawful purposes; upload unlawful or offensive content (e.g., in photos or nudge messages); or use the App to harass anyone, including your partner.
6. Health disclaimer
The App is for fun and motivation between partners. It is not a medical device and provides no medical advice. Step counts come from your phone's sensors and may be incomplete or inaccurate; don't rely on them for health decisions. Consult a qualified healthcare professional before beginning or changing an exercise routine, especially if you have a medical condition. Stop and seek medical advice if you experience pain or discomfort when walking.
7. Privacy
Our Privacy Policy describes what we collect and your rights. It forms part of these Terms.
8. Intellectual property
The App, its design, and content (excluding what you create, like your nudge messages and photos) belong to SH Software or its licensors. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App for its intended purpose. You keep ownership of content you submit and grant us the limited licence needed to store and display it to your partner — that's all we do with it.
9. Availability and changes
The App is free to download and use; the Skip Pass is an optional in-app purchase. We may update, change, or discontinue features (or the App) and will give reasonable notice of material changes where practicable. We may suspend accounts that violate these Terms.
10. Disclaimers
To the extent permitted by law, the App is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy of step data, or uninterrupted availability. Nothing in these Terms excludes warranties or rights that cannot be excluded under applicable law — including your statutory rights as an EU consumer.
11. Limitation of liability
To the maximum extent permitted by applicable law, we are not liable for indirect or consequential losses, loss of data, or losses arising from inaccurate step counts, from interactions between you and your partner, or from your physical activity. Nothing limits or excludes our liability for gross negligence, intent, death or personal injury caused by our negligence, or any liability that cannot be limited by law. Our total aggregate liability for all other claims is limited to DKK 500 or the amounts you paid us through the App in the last 12 months, whichever is higher.
12. Indemnity
You will indemnify us against third-party claims arising from your unlawful use of the App or your violation of these Terms, to the extent permitted by applicable consumer law.
13. Termination
You can stop using the App and delete your account at any time. We may terminate or suspend access for breach of these Terms. Sections that by nature survive (6, 8, 10–12, 14) survive termination.
14. Governing law and disputes
These Terms are governed by Danish law. Disputes are subject to the courts of Denmark — except that if you are a consumer residing in the EU/EEA or UK, you keep the protection of the mandatory rules and courts of your country of residence. EU consumers may also use the European Commission's Online Dispute Resolution platform (ec.europa.eu/consumers/odr).
15. Changes to these Terms
We may update these Terms; we'll post the new version with a new effective date and notify you in the App of material changes. Continued use after changes take effect means acceptance.
16. Contact
SH Software (enkeltmandsvirksomhed, Denmark) — ibrahim@shsoftwaresol.com